Privacy Policy

We Are Committed to Protecting Your Personal Information

Cubicle42 and its affiliated websites provide software services over the Internet. We take the issue of privacy very seriously and are committed to protecting it, being transparent about how your information is used, and communicating with you about any changes in what we collect or how we use that information. We are dedicated to maintaining the highest standards of confidentiality with respect to all personal information that you provide to us. We are grateful for the trust you have put in us by doing business with us and we will continually work to maintain that trust.

What Information We Collect

Personal Information: In the course of doing business with us, we will collect personal information from you, including when you register for and use the service, participate in surveys, submit bug reports or contact customer service for support. Personal information may include your name, e-mail address, location, telephone numbers, username, password, billing and credit card information. We collect this information for no purpose other than to provide the service for which you subscribed and we will never rent, sell or share this information with a third party without your explicit consent unless required by law to do so.

Other Non-Personal Information: In the course of providing the service to you we may also receive and record non-personal information from cookies, server logs and from your browser and / or mobile device, such as your IP address. If you choose to block the collection of this information (for example by denying cookies) our services will not work properly. Our application requires us to keep temporary data in a "session" cookie, which is deleted when you close your browser. We may also use permanent cookies but these cookies will never contain your personal information. We also collect usage information on how our system is being used and performance metrics.

Should we need to combine your personal and non-personal information, for example to provide you with support, we will then treat the aggregated data as personal and protect it accordingly.  Also, if we are going to start collecting new information, we will notify you of a change in this policy and describe in clear language what information we want to collect and use.

How We Use Your Information

We use your information to provide our services and for internal purposes (eg. billing) only. When you register for our services, you will be asked to agree to the terms and conditions of the service and of this privacy policy. Should you have any questions or concerns regarding this policy or your personal information please contact us at privacy@cubicle42.com

We may use information to provide support, improve our products and personalize your experience with us.We may use your information to make recommendations to you about other services we provide (never third parties). We will communicate with you through e-mail, telephone or mail for purposes of billing, account management, notification of service maintenance periods. If we are going to change this policy we will notify you in advance.

We will keep your personal information only as long as necessary. When your personal information is no longer required it will removed from our systems.

How We Protect Your Information

We use third party vendors and hosting partners to provide the necessary hardware, software, networking and related technologies required to run our serices. Although we own the code, the databases and all rights to our software you retain all rights to your data. We employ industry standard design and technological safeguards, such as encryption, one-way hashing, firewalls and intrusion detection to ensure your personal information is not accessed by unauthorized parties.

By using Cubicle42's services or providing personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our services. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the service or sending an email to you. You may have a legal right to receive this notice in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at privacy@cubicle42.com.

How To Contact Us

If you have any questions about this policy, or our site and applications in general, please contact us at privacy@cubicle42.com.

Our Chief Privacy Office is Shawn Millin. Written inquires can be sent to:

Cubicle42
8541 Bexley Terrace,
Sidney, BC
V8L 1M3